Terms and Conditions

Please read these terms of use carefully. For the purposes of these terms, “we/our/us” means TFS Funeral Services, incorporating Thornalley Funeral Services along with Chapmans & Thornalley Funeral Services.

Terms of Use

By accessing this website, you are agreeing to be bound by these website Terms and Conditions, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. Materials contained in this website are protected by applicable copyright and trademark law. We may revise these terms of use or our Privacy Policy at any time without notice. It is therefore your responsibility to check our terms regularly as by using this website you are agreeing to be bound by the current version of these Terms and Conditions. If you do not accept these terms, please do not continue to use this website. The website to which these terms of use apply and for which we are responsible is www.tfsfuneralservices.co.uk

Use of This Website

We have made this website available to you for your personal use. We may modify, withdraw or deny your access to this website at any time.

This website and all its content is protected by intellectual property rights, including copyright, and either belong to us or are licensed to us to use. You are prohibited to copy, redistribute, republish, modify or otherwise make the materials on this website available to anyone else without our consent in writing, with the exemption of sharing an Obituary page via the social media links provided.

You may print or download materials from this website for your non-commercial use on the agreement that:


These terms of use do not exclude our liability (if any) to you for:

We do not guarantee that this website will be compatible with all or any hardware and software which you may use. We do not guarantee that this website will be available all the time or at any specific time. We reserve the right to withdraw or modify this website at any time.

We are not responsible to you for any losses which you may incur which were not a foreseeable consequence of us breaching these terms and conditions, for example if you and we could not have contemplated those losses before or when you access this website. Our liability to you shall not in any circumstances include any business losses that you may incur, including but not limited to lost data, lost profits or business interruption.


This website has links to other websites which are not within our control. We are not responsible for these linked websites in any way and do not endorse them. It is your responsibility to check the terms and conditions and privacy policy on any other website which you visit.

You may not link to this website from another website without our consent in writing.

Governing Law

Any claim relating to this website shall be governed by the laws of England and Wales and you thereby consent to the English courts having exclusive jurisdiction to settle any dispute.

Payment Terms

We may require payment for some services in advance of the funeral service date. If the person instructing fails to make requested payment by the required date the contract for the provision of these services will be deemed to be breached and we will not provide these goods and services. We will only make a new arrangement to provide such services when full payment for these services (together with any penalties or cancellation fees) is received.

The final invoice for our services may vary from the estimated cost as it will include charges for any additional extras and services subsequently ordered. Disbursements (i.e. death announcements) will be actual costs rather than estimated. Manual calculations are used to compile the estimate and where addition errors are found later the corrected total will be shown on the final invoice.

The final invoice will be posted approximately 1 week after the funeral and payment is to be made within 28 days of invoice date. An overdue account may incur interest at 2% of the outstanding balance, increasing a further 2% on the first day of each calendar month thereafter. The invoice will show any payments already made and the balance due.

If the invoice is to be paid by someone other than the person instructing, liability for any outstanding balance still lies with the person instructing. Forwarding the final invoice to another person or party will not discharge liability. The person instructing remains liable to us until full payment is received by it.

Where we have made an estimate of any anticipated payments, including that from the DWP and any insurance policies or payments to be made out of an estate, this is on the basis of the information provided at that time on the final invoice. We are not responsible for any difference between the actual and anticipated grant and when less is received than anticipated the person instructing remains responsible for any shortfall.

We acknowledge that a client may have made an application for a loan from Ideal 4 Finance. This will not be shown on the final invoice as the paperwork and final agreement in this matter will not normally be concluded before the date of invoice.

Online Obituary

This site is accessible and viewable to anyone and therefore any information posted by you on this site will be non-confidential. The views expressed on the “Condolences” and “Memories” sections within this section of the site are expressly those of the individuals who express their support, and not of TFS Funeral Services.

Users of this site are expressly prohibited from transmitting information that violates the rights of any third party, and from posting comments that are slanderous, obscene, libelous, threatening, abusive, or otherwise in violation of the law. TFS Funeral Services may, but is not obligated to, monitor this site where you may post such information. TFS Funeral Services will have no liability related to the content of any postings.

The Obituary Owner (family member) and TFS Funeral Services both retain the right to remove any messages that it deems, at its sole discretion, to be obscene, defamatory, abusive, or otherwise unacceptable or in violation of the policies set forth herein.

Users of this service may not reproduce, republish, or redistribute material on this site, with the exemption of sharing the Obituary page via the social media links provided, without express written consent from TFS Funeral Services, the Obituary Owner or of the copyright holder, if the copyright holder is not either of the fore mentioned parties. 

Neither TFS Funeral Services nor any of its information providers shall be liable in any way to you or other parties for delays, inaccuracies, errors, or omissions in the material published.

By placing any comment, you also agree that you will not upload any copyrighted material to this site without the written consent of the copyright holder.