About

Thornalley Funeral Services Ltd, based in King’s Lynn, is owned and managed by the Thornalley family. The Directors, Ray and Shirley, son Andrew and his wife Abi, have for many years taken pride in delivering the best possible service and care, to bereaved families in and around the King’s Lynn and wider West Norfolk area.

Chapmans & Thornalley Funeral Services, based in Swaffham, is managed by Derek and Peter who work closely with us to uphold the traditional values of Thornalley Funeral Services level of service. Derek is well known in the local area after many years of serving the community of Swaffham and surrounding areas as owner of Chapmans Funeral Services. In June 2016, Thornalley Funeral Services Ltd purchased family owned Chapmans Funeral Services, and renamed it Chapmans & Thornalley Funeral Services. Peter also has many years of experience in the funeral profession, and has joined the Swaffham team alongside Derek after serving in our King’s Lynn office over the last few years.

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Over the years we have taken pride in delivering the best possible service and care to bereaved families in and around West Norfolk and continue to ensure that we conduct ourselves with professionalism, kindness and understanding in order to ease you through the grieving process and maintain the high standards that we are known for. To support this we have a very dedicated team working alongside us. Our team is trained in accordance with the Thornalley Funeral Services level of service to ensure that we give you a personal service that is second to none.

We fully understand that when a death occurs, the first reaction is often shock, followed by confusion, and we are here to help you through the difficult days following your loss and aim to provide support, guidance and help in making all the funeral arrangements. No matter how simple or elaborate your wishes, with Thornalley Funeral Services you will be assured of the very greatest of care and attention to detail. We have good working relationships with local Ministers, Doctors, Solicitors, local authorities, other providers of services and trusted people we can call upon to make all the necessary arrangements on your behalf.

As members of SAIF (Independent Funeral Directors) we abide by a strict code of practice. Many funeral companies trade under a family name but are actually owned by large national consortiums. It’s very important to us at Thornalley Funeral Services that as a family owned and run business we offer a personal service with a difference.

We still operate our business from the original mission statement that we set out at the very inception of the business;

“A family business, dedicated to upholding the traditional values of respect, dignity, and to providing the very best care for bereaved families”

This concept is instilled in the every day operations of the business and into the Thornalley Funeral Services team members. We believe that this, in conjunction with longstanding relationships with families, gives us the best platform to continue to offer a personal service, whilst enabling us to reflect local prices rather than national prices.